Privacy Policy

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1. Data Collection & Consent
By using The 1947 Store, you consent to the collection and use of your personal information in accordance with this Privacy Policy and the Digital Personal Data Protection (DPDP) Act, 2023. We collect essential details such as your name, contact number, shipping address, and email to process your orders and provide a personalized shopping experience. The 1947 Store only collects 'Sensitive Personal Data' (like payment info) through secure, encrypted gateways to ensure your financial safety.

2. Third-Party Disclosure (Logistics & Payments)
To fulfill your orders, The 1947 Store shares necessary information with trusted third-party service providers, including payment processors and logistics partners (couriers). These partners are contractually obligated to use your data solely for the purpose of completing your transaction. We do not sell, trade, or rent your personal identification information to others for marketing purposes without your explicit 'opt-in' consent.

3. Data Security & Grievance Redressal
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, or disclosure of your personal information stored on The 1947 Store servers. In compliance with the Information Technology Act, 2000, any discrepancies or grievances regarding the use of your data can be addressed to our designated Grievance Officer at The 1947 Store.

At The 1947 Store, we strive to deliver your premium men's wear as quickly and safely as possible. We partner with reputed national courier services (such as Delhivery, Blue Dart, and Ecom Express) to ensure your order reaches you in perfect condition.

1. Order Processing Time
All orders at The 1947 Store are processed within 1-2 business days. Orders are not shipped or delivered on Sundays or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

2. Shipping Estimates & Delivery Timelines
Metro Cities: 3 to 5 business days.
Rest of India: 5 to 7 business days.
Remote Locations: 7 to 10 business days.
(Please note: Delivery delays can occasionally occur due to unforeseen logistics issues or weather conditions.)

3. Shipping Charges
Prepaid Orders: We offer Free Shipping on all prepaid orders above ₹[Insert Amount, e.g., 999] across India.
COD Orders: A nominal Cash on Delivery (COD) handling fee of ₹[Insert Amount, e.g., 50] may apply to all COD orders.

4. Order Tracking
Once your order has shipped, The 1947 Store will send you a confirmation email and SMS containing your tracking number(s). The tracking link will become active within 24 hours of dispatch.

5. Cash on Delivery (COD) Policy
For COD orders, our courier partner will only hand over the package after the payment is made. Open-box delivery is not available. Please ensure someone is available at the shipping address to receive the package and make the payment.

6. Damaged or Missing Packages
If you receive a package that is visibly damaged or tampered with, please do not accept the delivery and contact our customer support immediately at [Insert Email/Phone]. We recommend filming an unboxing video to assist with any claims regarding missing or damaged items.

At The 1947 Store, we want you to look your best. If you aren't 100% satisfied with your purchase, we’re here to help with a hassle-free return and exchange process.

1. Eligibility for Returns & Exchanges
Time Frame: Returns or exchanges must be initiated within 7 days of delivery.
Condition: Items must be unworn, unwashed, and in their original condition with all The 1947 Store tags and packaging intact.
Non-Returnable Items: For hygiene reasons, innerwear, socks, and items purchased during "Final Sale" events are not eligible for return or exchange.

2. Exchange Process (Size/Style)
If the fit isn't right, we offer one free exchange per order.
Once your exchange request is approved, we will arrange a reverse pickup. After the item passes our quality check, your new size/style will be dispatched.

3. Return & Refund Process
Reverse Pickup: We provide reverse pickup services for most pin codes in India. If your location is not serviceable, you may need to self-ship the item to our warehouse.
Refund Method:
Prepaid Orders: Refunds will be credited back to the original payment method (Bank/Card/UPI) within 5-7 business days after the quality check.
COD Orders: Refunds for COD orders are issued as Store Credit/Gift Vouchers or via Bank Transfer (you will be asked to provide your bank details securely).
Note: Shipping or COD handling charges paid at the time of purchase are non-refundable.

4. Damaged or Wrong Products
In the rare event that you receive a damaged or incorrect item from The 1947 Store, please notify us within 24 hours of delivery. We highly recommend recording an unboxing video to help us fast-track your replacement.

5. How to Initiate a Request
To start a return or exchange, please email us at Support@The1947store.com with your Order ID and photos of the product.

Address:

The 1947 Store, Shop No. 151, Chandak Kothi, Obj. Mack Hair Salon, Road, P Block, Sri Ganganagar, Rajasthan 335001

Phone:

+91 7240001001

Email:

info@the1947store.com